Tuesday, January 13, 2026

Contact Us & Ask a Local Expert

Planning a trip to Luang Namtha? We are here to help.

Introduction Text:

"While we have tried to cover everything in our [FAQ] and [Travel Information] pages, we know that travel plans can be complicated.

Whether you need the latest update on bus schedules, advice on which trekking route is best for your fitness level, or help finding a specific homestay, feel free to reach out. We are passionate about Luang Namtha and happy to share our local knowledge with visitors from around the world."


1. Send Us a Message

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3. Visit the Tourism Information Center

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Already in town? Stop by the Provincial Tourism Information Center for free maps, brochures, and face-to-face advice.

  • Location: Main Road, Luang Namtha Town (Opposite the Night Market).

  • Opening Hours: Monday – Friday, 8:30 AM – 4:00 PM.

Frequently Asked Questions (FAQ)

Got a question? We have answers. Here is everything you need to know before visiting Luang Namtha.


🌲 Trekking & Ecotourism

Q: Do I really need a guide to trek in the Nam Ha National Protected Area? A: Yes. To enter the deep jungle of the Nam Ha National Protected Area (NPA), you are required to have a licensed guide. This is for your own safety (trails are not marked) and to support the local economy. However, you can hike or bike on your own in the Luang Namtha Valley and visit villages near the town center without a guide.

Q: How difficult are the treks? A: There is something for everyone!

  • Easy: 1-day nature walks or village visits (suitable for families).

  • Moderate: 2-day treks with overnight village stays.

  • Hard: 3-day (or longer) deep jungle survival treks with steep climbs.

  • Tip: Ask the tour agency about the "difficulty level" before booking.

Q: What should I bring for trekking? A: Pack light! We recommend:

  • Good hiking shoes or trainers with grip (hiking boots are not strictly necessary unless doing a "Hard" trek).

  • Long socks (essential for leeches during the rainy season).

  • Mosquito repellent and sunscreen.

  • A swimsuit (if your trek includes kayaking or waterfalls).

  • A small daypack (leave your big luggage at your hotel/guesthouse).

Q: Can I book treks in advance online? A: Most agencies in Luang Namtha still operate on a "walk-in" basis. It is best to arrive in town and visit the agencies on the main street to see which groups are departing the next day. This is often cheaper as you can join an existing group.


🛵 Transport & Getting Around

Q: Can I rent a motorbike in Luang Namtha? A: Yes. There are several rental shops in town.

  • Cost: Approximately 150,000 – 200,000 LAK per day.

  • Requirement: You usually need to leave your passport or a cash deposit.

  • Safety: Please wear a helmet. The roads in the valley are paved, but roads to remote villages can be muddy and bumpy.

Q: How do I get from the Train Station (Natuey) to the town? A: The station is 36 km away. Shared Minivan/Songthaew: These wait outside the station exit. The cost is approximately 50,000 – 80,000 LAK per person or 3-4 USD per person. Taxi: Private taxis are available but more expensive (negotiable, usually 120,000+ LAK or 6-7 USD).

Q: Can I cycle around the town? A: Yes! Luang Namtha is one of the best places in Laos for cycling. The "Valley Route" is flat, paved, and scenic. You can rent bicycles for about 120,000 – 150,000 LAK/day.


🏥 Safety & Health

Q: Is Luang Namtha safe for solo travelers? A: Yes, it is very safe. The town is quiet, and locals are friendly. Standard precautions apply: don't leave valuables unattended and avoid walking alone in unlit areas late at night.

Q: Is there Malaria in Luang Namtha? A: The risk in Luang Namtha town is very low. However, if you are trekking deep into the jungle or staying in remote ethnic villages, there is a risk.

  • Prevention: Use strong insect repellent (DEET), wear long sleeves at dawn/dusk, and sleep under mosquito nets provided by homestays.

Q: Where is the nearest hospital? A: There is a Provincial Hospital in Luang Namtha town for basic injuries and illness. For serious or complex medical emergencies, we recommend traveling to Vientiane or crossing the border to Chiang Rai (Thailand).


💰 Money & Services

Q: Are there ATMs in town? A: Yes. BCEL and LDB banks have ATMs on the main street that accept international Visa and Mastercards.

Q: Can I use credit cards at restaurants? A: Mostly No. Small restaurants, the Night Market, and tuk-tuks deal in Cash (Kip) only. Some tour agencies and higher-end hotels accept cards, but they often charge a 3% fee. Always carry cash.

Q: Is the internet good? A: WiFi in town is generally good. If you are trekking, Unitel SIM cards usually have the best signal in rural areas.


🍜 Culture & Etiquette

Q: Can I take photos of the ethnic people? A: Always ask permission first.

  • Some older people or specific tribes (like the Akha) may have spiritual beliefs about photography.

  • Show them the photo after you take it—it’s a great way to connect!

  • Please do not distribute candy or money to village children as it encourages begging.

Q: What is the "Night Market"? A: The Night Market opens every evening around 5:00 PM. It is the best place to try local food like Jeow Som (sour dipping sauce), roast duck, and bamboo soup. It is a social hub for both tourists and locals.

Welcome to Luang Namtha, Laos

Luang Namtha (literally "Royal Green River") is more than just a destination; it is the gateway to the authentic, wild soul of Northern Laos. Nestled in a mountainous valley bordering China and Myanmar, this province is the country's premier hub for adventure, cultural immersion, and untouched nature.

Whether you are a serious trekker seeking the deep jungle or a traveler looking to experience the warmth of diverse ethnic communities, Luang Namtha offers a journey back to the roots of nature and humanity.


Why Luang Namtha?

  • The Trekking Capital: We are world-renowned as the "Home of Trekking" in Laos. From gentle day hikes to intense multi-day jungle expeditions, our trails take you where few others go.

  • Nam Ha National Protected Area: Explore an ASEAN Heritage Site that covers 2,224 sq km of primary monsoon forest, rivers, and mountains. It is a sanctuary for cloud leopards, Asian elephants, and rare birdlife.

  • Cultural Mosaic: Luang Namtha is one of the most ethnically diverse provinces in Laos. It is home to over 17 distinct ethnic groups and more than 30 sub-ethnic groups-including the Akha, Khmu, Lanten, Hmong, and Tai Lue-each preserving their unique language, clothing, and ancient traditions.

  • Sustainable Travel: Your visit directly supports local communities. Through our award-winning community-based ecotourism projects, travelers stay in village homestays, eat local food, and hire local guides, ensuring tourism dollars reach the people who call this land home.


Top Experiences

ActivityDescription
Jungle TrekkingHike deep into the Nam Ha NPA. Sleep in forest camps or village homestays and learn survival skills from local guides.
River KayakingPaddle down the Nam Ha and Nam Tha rivers. Navigate exciting rapids and float past lush jungle banks teeming with wildlife.
Cycling LoopsRent a mountain bike and ride the famous "Valley Route" to visit golden stupas, rice paddies, and weaving villages.
Ethnic ImmersionVisit Lanten villages to see traditional bamboo paper making or Akha villages to witness their unique spirit gates and embroidery.
Night MarketA culinary adventure! Taste authentic Northern Lao flavors, from spicy papaya salad to roasted duck and local bamboo soups.

Plan Your Visit

  • Best Time to Go: The cool, dry season (November to February) is ideal for trekking, with crisp nights and sunny days. The "Green Season" (June to October) offers lush rice paddies and full rivers for kayaking.

  • Getting Here: Easily accessible by the Laos-China Railway (Natuey Station) or by flight/bus from Vientiane and Luang Prabang.

Ready to explore the wild north?

Start your adventure in Luang Namtha today.

Travel Information

1. How to Get Here

By Train (Laos-China Railway) The high-speed train is the most popular way to arrive.

  • Station Name: You must book your ticket to Natuey Station (sometimes spelled Na Toeu). This is the closest station to Luang Namtha town.

  • Transfer to Town: The station is located approximately 36 km from the town center.

    • Shared Minivan/Songthaew: These wait outside the station exit. The cost is approximately 50,000 – 80,000 LAK per person or 3-4 USD per person .

    • Taxi: Private taxis are available but more expensive (negotiable, usually 120,000+ LAK or 6-7 USD).

    • Time: It takes about 40-50 minutes to drive from the station to the town center.

By Bus

  • From Luang Prabang / Vientiane: Buses arrive at the Provincial Bus Station, which is located 10km south of the town center.

    • Transfer: You will need to take a shared tuk-tuk from the bus station to your hotel in the town center. The cost is approximately 40,000–60,000 LAK per person, or 100,000–120,000 LAK per person at night (21:00–23:00).

  • From Huay Xai (Thai Border): Public buses and minivans run daily. The journey takes about 4 hours on the paved road.

By Air

  • Airport Code: LXG (Luang Namtha Airport).

  • Flights: Lao Airlines and Lao Skyway operate flights from Vientiane (Wattay Intl Airport).

  • Schedule: Flights typically run once daily, usually around midday (approx. 12:00 PM - 1:00 PM). The flight time is 60 minutes.

  • Transfer: The airport is very close to town (approx. 5km). Taxis are available outside. The cost is approximately 40,000–60,000 LAK per person.


2. Weather & Best Time to Visit

Luang Namtha has three distinct seasons. Choose the one that fits your travel style:

  • Cool & Dry Season (November – February)

    • Best for: Hard trekking, cycling, and exploring the town.

    • Weather: Days are sunny and pleasant (20°C - 25°C), but nights can be very cold (dropping to 5°C - 10°C).

    • Packing Tip: Bring a warm fleece or jacket for the mornings and evenings!

  • Hot & Dry Season (March – April)

    • Best for: Festivals (Pi Mai Lao / Lao New Year) and cultural visits.

    • Weather: Temperatures can reach 35°C+. The scenery may be hazy due to the burning season.

    • Tip: Drink plenty of water and plan activities for the early morning.

  • Green Season (May – October)

    • Best for: Kayaking and photography.

    • Weather: The rice paddies are bright green, and the waterfalls are full. Rain usually comes in short, heavy bursts, rarely raining all day.

    • Tip: Leeches can be common on jungle treks during this time (wear long socks!).


3. Getting Around Town

Luang Namtha town is small and easy to navigate.

  • Walking: Most guesthouses, restaurants, and the Night Market are within walking distance of the main street.

  • Bicycle Rental: The best way to see the Luang Namtha Valley. Rentals cost approx. 120,000 – 150,000 LAK per day.

  • Motorbike Rental: Automatic scooters are available for approx. 150,000 – 200,000 LAK per day. You often need to leave your passport or a deposit. Please wear a helmet.

  • Tuk-Tuks: Available for hire for trips to the waterfalls or bus stations. Always agree on the price before you start the journey.


4. Money & ATMs

You do not need to bring large amounts of cash from Vientiane; Luang Namtha is well-connected.

  • ATMs: There are several ATMs in the town center, including BCEL and LDB (Lao Development Bank). They accept most international Visa and Mastercards.

  • Currency Exchange: Banks and some larger guesthouses can exchange USD, Thai Baht, and Chinese Yuan.

  • Credit Cards: Most small restaurants and street food stalls (Night Market) accept Cash Only (Kip). Only high-end hotels and tour agencies accept credit cards (usually with a 3% fee).


5. Health & Connectivity

  • Sim Cards & WiFi:

    • WiFi is available in almost every guesthouse and cafe.

    • Unitel has the best coverage if you are trekking into remote areas. Lao Telecom works well in town. You can buy a tourist sim card at the Night Market area or small shops.

  • Medical Info:

    • There is a Provincial Hospital in town for basic needs. For serious emergencies, evacuation to Vientiane or Thailand is recommended.

    • Malaria: The risk is low in the town, but present in the deep jungle. Use mosquito repellent (DEET) especially at dawn and dusk.

  • Pharmacies: several pharmacies on the main street sell basic supplies like painkillers, bandages, and motion sickness pills.


6. Visa Extensions

If you love Luang Namtha and want to stay longer, there is an Immigration Office in town (near the museum). However, they may only handle limited services. It is often easier to extend your visa in Vientiane or Luang Prabang before arriving, or do a "border run" to Boten (China border) or Huay Xai (Thai border).

Culture & Ethnic Groups

Overview: A Living Heritage

Luang Namtha is one of Laos' most ethnically diverse provinces, home to approximately 17 different ethnic groups.

  • Coexistence: These groups have lived peacefully together for centuries, largely due to low population density and a shared reliance on subsistence lifestyles using natural resources.

  • Cultural Wealth: The province is considered a repository of indigenous knowledge, preserving unique traditions in clothing, handicrafts, livelihood systems, and rituals.

  • Modern Challenges: The traditional lifestyles are currently facing pressure from the introduction of commercial agriculture and the market economy.


Major Ethnic Groups

The website highlights three primary groups that make up the majority of the population:

1. The Akha (approx. 25% of population)

  • Origin: A Tibeto-Burman speaking group that arrived in Laos in the mid-19th century.

  • Location: Mainly inhabit the upland/mountainous areas of Muang Sing and Muang Long districts, with some in Namtha.

  • Culture & Beliefs (The "Akha Way"): Their lives are governed by a strict ritual and ethical code called Akha Zang. This code dictates everything from cultivation and hunting to how they treat sickness and interact with outsiders.

  • Livelihood: They possess deep knowledge of the forest and practice rotational agriculture.

  • Attire: Akha women are distinct and easily recognized by their traditional costume:

    • Black cotton mini-skirts.

    • Tight-fitting black bodices.

    • Jackets decorated with embroidery and appliqué.

    • Intricate headdresses (often adorned with silver coins and beads).

2. The Khmu (approx. 25% of population)

  • Origin: Part of the Mon-Khmer branch of the Austro-Asiatic family. They are believed to be the original settlers of the area, having arrived thousands of years ago.

  • Sub-groups: Divided into many sub-groups; in Luang Namtha, the majority are Khmu Kwaen or Khmu Rok.

  • Beliefs: They practice their own form of Animism.

  • Livelihood: They practice a mixed economy involving rice farming, hunting, gathering forest products, and producing bamboo and rattan handicrafts. They are also known for their knowledge of medicinal plants.

  • Tourism Connection: Many Khmu villages, such as those on the Ban Nalan Trekking Trail, are active in ecotourism, working as guides and hosts.

3. The Tai Lue (approx. 12% of population)

  • Origin: Linguistically linked to the Lao. They originated in Southern China and settled in the area (specifically Muang Sing/Xieng Khaeng) in the 15th century.

  • Architecture: Known for beautiful wooden houses on stilts with long, sloping roofs.

  • Beliefs: They practice Theravada Buddhism mixed with animism.

    • Villages typically have a Buddhist temple and monks.

    • A sacred "Village Pillar" stands in the center of the village for rituals predating Buddhism.

  • Crafts & Economy: Famous for intricately woven cotton textiles and producing potent rice spirits (alcohol).


Other Ethnic Groups

  • Tai Groups: Aside from the Tai Lue, other Tai-speaking groups (Tai Dam, Tai Khao, Tai Daeng) make up about 10% of the population, mostly living in the Luang Namtha Valley.

  • Lanten: (Note: While less prominent on the main summary page, the Lanten are a significant group in the province, known for indigo clothing and bamboo paper-making, often found in villages like Ban Nam Dee).

  • Ethnic Lao: Surprisingly, ethnic Lao people make up a very small percentage of the province's population.

Nature and Nam Ha NPA

1. Nam Ha National Protected Area (NPA)

This is the centerpiece of nature in the province and the primary destination for ecotourism.

  • Status & Overview:

    • Established: 1993.

    • Designation: Named an ASEAN Heritage Park in 2003 (the only one in Laos at the time).

    • Size: Covers 2,224 square kilometers (approximately 24% of the province).

    • Location: Stretches from the Chinese border through the middle of the province, covering parts of all five districts. It connects with the Shiang Yong Protected Area in Yunnan, China.

  • Geography:

    • Terrain: Mostly mixed deciduous forest with mountains rising from 800m to over 2,000m. The highest peak is "Phou 2094".

    • Rivers: Three major rivers drain southward to the Mekong: the Nam Tha, Nam Fa, and Nam Long.

  • Biodiversity:

    • Flora: Includes secondary evergreen forest, bamboo patches, and biologically diverse scrub. It is a source of non-timber forest products (like cardamom and rattan) for locals.

    • Fauna: Home to significant mammal species such as the clouded leopard, tiger (rare), gaur (wild bison), and Asian elephant. It also hosts over 300 bird species and a potentially unique species of muntjac (deer).

  • Ethnic Diversity:

    • The protected area is inhabited by various ethnic groups including the Akha (Ikor), Hmong, Khmu, and Lanten. These communities have integrated their lives with the forest for centuries, using it for subsistence while helping to manage it.

2. Specific Nature Sites & Waterfalls

The "Nature" section of the website specifically highlights several key natural attractions, often located within or near the NPA:

  • Pha Yueang Waterfall:

    • Location: Inside the Nam Ha NPA, about 17 km south of Muang Sing on the road to Luang Namtha.

    • Access: Requires a short walk (~780m) along a trail, followed by a 20-minute river walk to reach the falls.

    • Highlight: A great spot for a refreshing dip in the jungle.

  • Nam Keo Waterfall:

    • Location: Near Muang Sing.

    • Access: Located about 7.2 km from the starting point of the trek to That Xieng Tung.

    • Highlight: A multi-tiered waterfall often visited as part of a guided tour or the "Akha Experience."

  • Nam Dee Waterfall:

    • Location: Near Luang Namtha town (approx. 6 km).

    • Access: Located behind the Lanten village of Ban Nam Dee.

    • Facilities: The area is well-managed by villagers with a handicraft shop, toilets, and picnic houses. A hiking trail leads above the waterfall (1 hour return).

  • Kao Rao Caves:

    • Location: In Vieng Phoukha district.

    • Highlight: An extensive underground cave system famous for its limestone formations.

3. Xieng Khaeng Mountains & Upper Mekong

This area is highlighted as a remote and stunning natural region.

  • Location: The northwestern frontier where the Mekong River rushes out of China (the "Green Triangle" bordering Myanmar).

  • Landscape: Steep canyons, dramatic limestone cliffs, and the Mekong River.

  • Experience: It is one of the most remote areas in Laos, home to traditional Tai Lue settlements (like Ban Xay and Ban Xieng Khaeng). Access is difficult and usually requires a boat from Xieng Kok or a 4WD journey from Muang Sing.

Things to Do

1. Trekking

Trekking is the most popular activity in the province, primarily centered around the Nam Ha National Protected Area (NPA).

  • Nam Ha NPA: An ASEAN Heritage Site covering 24% of the province. It features jungle terrain, mountains, and diverse wildlife.

  • Duration: Treks range from 1-day hikes to multi-day adventures (2–3 days is common).

  • Highlights:

    • Hiking through old-growth forests and bamboo groves.

    • Visiting remote ethnic minority villages (Akha, Lanten, Khmu, etc.).

    • Learning bushcraft skills like bamboo cooking and jungle survival.

2. Kayaking & Rafting

Water-based activities focus on the Namtha River and its tributaries.

  • The Namtha River Trip: A popular route flows south from Luang Namtha towards the Mekong.

  • Experience:

    • Paddling through the Nam Ha National Protected Area.

    • Encountering rapids (season-dependent) and calm stretches for wildlife viewing (birds, monkeys).

    • Combined tours often include a stop at riverside villages for lunch or overnight stays.

    • Route: Trips can go as far as Nalae District, offering a scenic 2-day journey.

3. Cycling

Cycling is an excellent way to explore the relatively flat valleys surrounding the main towns.

  • Luang Namtha Valley Route: A self-guided loop that takes 1–4 hours.

    • Difficulty: Easy.

    • Stops: Passes through rice paddies and villages like Ban Nam Dee (Lanten village with a waterfall) and Ban Pieng Ngam (weaving and distillery village).

    • Sights: Golden stupas (Luang Namtha Stupa, Phoum Pouk Stupa) and the rural countryside.

  • Mountain Biking: More strenuous off-road trails are available for serious riders, often coordinated by local tour agencies.

4. Motorcycling

For exploring further afield, motorcycling allows visitors to tackle the "Luang Namtha Loop".

  • The Province Loop: A multi-day trip (typically 2–5 days) covering:

    • Luang Namtha TownMuang Sing (historical town near the Chinese border) → Muang LongVieng Phoukha (famous for Kao Rao Cave) → Nalae → Back to Luang Namtha.

  • Highlights:

    • Scenic mountain roads and dramatic limestone karsts.

    • Muang Sing: Visit the morning market, the museum, and the Xieng Tung Stupa.

    • Xieng Kok: A border town on the Mekong River.

    • Waterfalls: Such as Nam Keo and Pha Yueang.

5. Homestay

Homestays offer an immersive cultural experience, often integrated into trekking or kayaking tours.

  • Villages: Popular options include Ban Nalan, Ban Nam Dee, and Ban Vieng Neua.

  • Experience:

    • Staying in traditional wooden houses.

    • Eating family-style meals prepared with local ingredients.

    • Participating in daily activities like weaving, bamboo paper making (especially in Lanten villages), or farming.

6. Self-Guided Town Activities (Bonus)

While often listed under specific brochures, these are key "Things to Do" right in town:

  • Luang Namtha Night Market: The best place for local street food like roasted duck, bamboo soup, and papaya salad.

  • Luang Namtha Museum: Displays ethnic clothing, Buddha images, and ancient bronze drums.

  • Herb Sauna: Traditional Lao herbal saunas are available in town for relaxation after trekking.

About Luang Namtha

1. General Province Overview

  • Location: Tucked in the northwestern corner of Laos, bordering China (140 km) to the north and Myanmar (130 km along the Mekong River) to the northwest.

  • Geography: Covers an area of 9,325 square kilometers. The terrain is 85% low calciferous mountains rising between 800–2,000 meters.

  • Districts: The province is divided into 5 districts:

    • Luang Namtha (Capital & Environs)

    • Muang Sing

    • Muang Long

    • Vieng Phoukha

    • Nalae

  • Weather:

    • Rainy Season: May to September.

    • Cool Dry Season: October to February (can drop to 0°C at night).

    • Hot Season: March and April.

    • Average Temperature: ~25°C.

2. Luang Namtha Town & Environs (Detailed Sights)

This section highlights the main attractions within and around the provincial capital.

Cultural Sites & Monuments

  • Luang Namtha Museum: Features a collection of artifacts from the province's multi-ethnic communities. Key exhibits include indigenous clothing, agricultural tools, household equipment, Buddha images, bronze drums, ceramics, textiles, and traditional handmade weapons.

  • Luang Namtha Stupa (That Luang Namtha): Located on a hill at the north end of town. Originally one of two stupas built to symbolize friendship between the Kings of Xieng Saen and Chantabouly. The current structure was rebuilt in December 2004.

  • Poum Puk Stupa: Located on a hill near Nam Ngaen village (NE part of the valley). The original was built in 1628 to mark neutral territory between the kingdoms of Lane Xang (Luang Prabang) and Lane Na (Chiang Mai). It was destroyed by bombing in 1966; a new monument was constructed next to the ruins in 2003.

  • Temples: The area has several active temples (wats) serving the devout Tai Yuan and Tai Lue populations:

    • Luang Khone Temple: The most important temple, located on the main road next to the airport.

    • Vieng Tai Temple and Vieng Neua Temple: Also located along the main road.

    • Vieng Neua Kao Temple: The charming old temple of Vieng Neua village.

Local Life & Markets

  • Night Market: Situated in the town center and open every evening. It is a social hub for locals and travelers, famous for local food like barbecue, sticky rice, and papaya salad. It also features stalls selling local handicrafts and textiles, often from Akha women.

Ethnic Villages & Handicrafts

  • Nam Dee Village (Lanten Ethnic Group): Located ~6 km from town. The Lanten people here maintain traditional culture.

    • Activities: Observe bamboo paper making (Jan–May), indigo dyeing, and homestay programs.

    • Nam Dee Waterfall: Located behind the village. The area has picnic facilities and a handicraft shop. A hiking trail leads above the waterfall (1 hour return).

  • Ban Vieng Neua (Tai Kalom): Located ~3 km from town near the airport. Features a Kalom Style House built in the traditional style, used for community events and weddings.

  • Pieng Ngam & Nam Ngaen Villages: Home to Tai Daeng and Tai Kao groups.

    • Pieng Ngam: Famous for its weaving center where visitors can see natural dyeing and weaving processes.

    • Nam Ngaen: Known as the Lao Lao distillery village, where you can watch the production of traditional rice whiskey.

    • Access: These can be visited by bicycle/motorbike via the Luang Namtha Valley Route.

Nature & Trekking

  • Nam Ha National Biodiversity Conservation Area (NBCA):

    • Established in 1993 and designated an ASEAN Heritage Site in 2003.

    • Covers 24% of the province and stretches to the Chinese border.

    • Famous for ecotourism, including trekking, kayaking, and rafting. It is accessible for day trips or overnight jungle camps/homestays.

Contact Us & Ask a Local Expert

Planning a trip to Luang Namtha? We are here to help. Introduction Text: "While we have tried to cover everything in our [FAQ] and [Tr...